problem with MACC login
Q: I have problem logging into MACC, how to troubleshoot?
A: macc must be able to resolve to a mbox local IP address, either a LAN interface IP or mbox local loopback IP. Please check to make sure below configs exist:
ip address 18.104.22.168/32 <-- this can be any unique IP in the network
ip host macc.ransnet.com 22.214.171.124 rewrite <-- rewrite macc.ransnet.com to local IP
ip host splash.ransnet.com 126.96.36.199 rewrite <-- rewrite splash.ransnet.com to local IP
ip host mysqldb 127.0.0.1
Then restart MACC.
mbox(config)# macc stop
Info: MACC is stopped.
mbox(config)# macc start
Info: starting macc...
Info: MACC is started.
After restart MACC, try to access via mbox GUI again.
If above still can't work, it may be database corrupted and there's a need to do a factory reset.